About the Author

James Foxall is vice president of Tigerpaw Software, Inc. (www.tigerpawsoftware.com), a Bellevue, Nebraska, Microsoft Certified Partner specializing in commercial database applications. He manages the development, support, training, and education of Tigerpaw CRM+, an award-winning CRM product designed to automate contact management, marketing, service and repair, proposal generation, inventory control, and purchasing. At the start of 2008, the current release of Tigerpaw CRM+ had more than 16,000 licensed users. Foxall’s experience in creating certified Office-compatible software has made him an authority on application interface and behavior standards of applications for the Microsoft Windows and Microsoft Office environments. ...

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