Summary

In this lesson, you learned the essentials of marketing campaigns in Microsoft Dynamics CRM. You should be able to create a marketing campaign, create a marketing list, manage cost, capture responses, and track activities in a marketing campaign. Now, you can see that the Microsoft Dynamics CRM Marketing Campaigns module is a great tool for your company.

Get Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.