Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours

Integration Options

What about connecting with all the other applications we use? Microsoft Dynamics CRM is built for and often expects long-term integration. Just as salt goes with pepper, Microsoft Dynamics CRM goes with many other complementary applications, from other Microsoft departments, outside vendors, or Microsoft partners. Hour 22, “Integrating Microsoft Dynamics CRM 2011 into Other Applications,” Hour 23, “Microsoft Dynamics CRM Tools and Utilities,” and Hour 24, “Microsoft Dynamics CRM as a Development Framework,” take an in-depth look at the world of integration.