O'Reilly logo

Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Small yet Important Enhancements to Dynamics CRM 2011

If you’re unaware of some of the small changes to Dynamics CRM 2011, they can be much wanted and yet missed, and so l highlight them as follows.

Bulk E-mail Messages and Attachments

In Microsoft Dynamics CRM 2011, it’s now possible to include attachments when sending bulk e-mail messages. The system stores only one version of the attachment even when you send out many different e-mails with the same attachment to many different people. So the attachment design does not overwhelm your CRM database with multiple copies of the same material. Originally there was a core concept that firms should not blast out attachments as it is just not great e-mail best practices, but now the team allows the ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required