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Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours by Anne Stanton

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Other Selected Entities

In addition to core entities there are other related entities which are further discussed in the sections below. These other entities are just as important, but are not necessarily considered part of the foundation of the system. Lastly there are smaller supporting entities that are not discussed in this chapter.

Did you Know?: One Core Thought When Mastering the Ability to Think “Dynamics CRM”

Everything is an entity.

The Activity Entity

An Activity entity is something that you are most likely familiar with. Although each Activity entity is really a set of different types of entities in Microsoft Dynamics CRM, including e-mail, fax, task, phone call, letter, and appointment, each type has unique qualities and can stand ...

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