Lesson 6. Working with Contacts and Groups

The more contacts you add to Google Voice, the more you need to organize them. For example, say your contacts include 30 friends, your extended family of 20 relatives, and 55 coworkers. That’s a lot of people. To make managing multiple contacts easier, Google Voice lets you work with groups. A group is simply a set of contacts for which you can specify all settings at once. So when you record a new voicemail greeting and want to apply it to specific contacts—such as all family members (“It’s my birthday, please list the items you intend to give me.”) or all coworkers (“I’m on vacation: emergencies only!”)—you can put those contacts into a group and quickly and easily assign the relevant voicemail greeting ...

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