Chapter 12. Calling for Help

In This Chapter:

  • Understand Vista’s Help and Support window
  • Differentiate between local and online help
  • Maximize your use of the Help and Support window’s toolbar
  • Ask Microsoft a question
  • Search the massive Knowledge Base
  • Request or offer remote assistance
  • Use Windows Communities
  • Understand application-based help

This chapter shows you how to help yourself. That is—how to help yourself find help that you need as you use Windows Vista.

This book is really all you’ll ever need to use your computer effectively (humility was never a problem with your author). But when you get confused, as might happen at times when something doesn’t go the way you expect it should, Vista offers an extraordinary set of tools that you ...

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