Summary
In the past hour, you have learned where and how to obtain support for your SAP solutions. SAP Solution Manager and the SAP Service Marketplace are two primary vehicles for obtaining real-time support around the clock. SAP Help is also built into your SAP system. Finally, turn to your SAP Support Team when a live person is necessary to quickly work through or escalate a mission-critical issue. These resources are supplemented by a host of additional support resources, too, covered in Hour 24.
Q&A
| Q | What is the website’s URL for accessing SAP’s Service Marketplace? |
| A | In your browser, type http://www.service.sap.com, or simply http://service.sap.com. |
| Q | What are the three primary components of SAP Solution Manager? |
| A | A portal to SAP Service Marketplace, ... |
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