Summary
As you can imagine, the complexity of the SAP business solutions discussed in this hour are much greater than reflected here. Each SAP component within the broader mySAP Business Suite umbrella constitutes an SAP implementation in its own right, after all. However, the skills and knowledge you have gained in the past hour have equipped you with a wide-ranging understanding of how each solution can benefit you and your company.
Q&A
| Q | Which features in SAP CRM augment your capability to support new customers? |
| A | Three support-oriented features of SAP CRM include marketing support, sales support, and service support. |
| Q | How does SRM’s tight integration with PLM benefit your SRM users? |
| A | Benefits are derived on four fronts—improved design collaboration ... |
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