Technology Lessons Learned
Technology-based lessons learned span the gamut from ignoring the need to test the performance and throughput of various workloads to validating a particular computing component works as expected. Some of the most important or often-overlooked matters in this regard follow.
Maintaining a tight partnership between the IT group and “the business” is critical. If these entities fail to work effectively together, the implementation will fail to realize its potential.
Technical Change Control—the process of managing and testing hardware, firmware, and software upgrades in a non-production environment before making upgrade to production—is just as important as managing functional and other application layer software changes. ...
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