Haven't We Had Enough Help Already?

Because SAP R/3 is designed to work in many different kinds and sizes of organizations, its help is necessarily generic. There will be procedures that you never need to follow where you work, and fields you never need to fill in (or always fill with the same value).

It therefore falls to your project team to provide detailed, step-by-step help (Task Sheets) on how to perform each business process in SAP R/3 where you work. These instructions also help define a consistent way of doing business. An example of a Task Sheet might be Create Purchase Requisition.

There are many different approaches and delivery methods for getting this help to the people who need it, but some of the common elements are as follows ...

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