Salesforce.com Secrets of Success: Best Practices for Growth and Profitability, 2009

Acknowledgments

If it takes a village to raise a child, it takes a lot of colleagues and good friends to write a book. I have a lot of people to thank for this one. Before I do, I have to apologize to Jennifer, Andrew, and Nicholas for my absenteeism these past months.

First and foremost, I have to thank the team at Prentice Hall. Trina MacDonald, my acquisitions editor, helped me sell the book idea in the first place. Michael Thurston, my development editor, helped shape my writing for the needs of the reader. Jill Hobbs, my copy editor, had to deal with my endless punctuation errors. Andrea Fox proofed the book and found hilarious examples where the automatic spell-checkers made silly substitutions. Finally, Olivia Basegio and Molly Sharp ...