Part 2

Understanding Salesforce Features

IN THIS PART …

Learn basic Salesforce terms so you’re able to talk the talk.

Navigate the standard landscape of Salesforce to know where to go for what.

See how you can make Salesforce your own with personalization tips, including the Salesforce1 mobile app.

Get acquainted with Chatter and see how your sales, marketing, and customer service organizations can benefit from it.

Get the basic tools to help you work in Salesforce.

Get Salesforce.com For Dummies now with the O’Reilly learning platform.

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