Chapter 19
Fine-Tuning the Configuration
In This Chapter
Modifying your corporate profile
Building the role hierarchy
Developing your sharing model
Setting up users
Delegating administrative duties
Customizing the user interface
In earlier chapters, you discover how to add custom fields, define picklists, and create standard templates so that Salesforce looks like it was made exactly for your business. If you’re starting to think about additional ways to tweak the system so that each user sees only pertinent information, you’ve come to the right chapter.
For administrators or members of your customer relationship management (CRM) project team with the right privileges, Salesforce allows you to easily configure your system so that users can access and share information according to your goals. Regardless of which Salesforce edition your company has chosen, you have a variety of ways ...
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