Chapter 9. Chatter Configuration

In the previous chapter, we discussed the various report types and ways to create custom report types. We also explored reports and types of reports that exist in Salesforce along with dashboards and their components, followed by various concepts related to export reports, share reports, and dashboards. In this chapter, we will discuss various concepts related to Salesforce Chatter. We will also talk about various new features related to Chatter. The following topics will be covered in this chapter:

  • A basic overview of Salesforce Chatter
  • Enabling Chatter invites
  • Topics for objects
  • Branding e-mail notifications
  • Chatter group
  • The Chatter announcement feature
  • Posting e-mail to Chatter groups
  • Chatter e-mail settings
  • Enabling ...

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