Part I

Getting Started with Salesforce Service Cloud

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In this part . . .

  • See how Salesforce Service Cloud addresses and solves critical business challenges.
  • Discover how easy it is to use and navigate through Salesforce.
  • Personalize the system to make it your own and manage your business the way you want to.
  • Understand important foundational Salesforce concepts and terminology to set you up for success.

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