O'Reilly logo

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

SalesForce: Power User Course

Video Description

With Sales Force being the most popular CRM in the world, having a strong base of knowledge in Sales Force not only enhances your marketability but also gives you skills that will allow you to be more efficient in day to day use of the software. This ITU course covers all aspects of Sales Force use from beginners level operation to advanced skills for experienced users. Some of the topics included in this course include; contact management, sales force engage, sales collaboration, marketing automation, sales data/reporting and much more. Learn how to master the worlds #1 CRM with this ITU course!

Table of Contents

  1. Module 1: Intro To SalesForce Automation
    1. Course And Instructor Introduction 00:02:14
    2. What Is Salesforce Automation? 00:13:06
    3. Salesforce Automation System Overview 00:17:54
    4. Why Salesforce? 00:08:16
  2. Module 2: Working With The SalesForce System
    1. Creating Accounts And Contacts 00:08:02
    2. Creating Leads And Opportunities 00:08:01
    3. Sales Process - Part 1 00:15:46
    4. Sales Process - Part 2 00:14:51
    5. Sales Process - Part 3 00:08:41
    6. Sales Process - Part 4 00:07:46
    7. Leads Through Social Channels 00:10:50
  3. Module 3: SalesForce Solution
    1. Core Problems 00:13:27
    2. Managing Accounts 00:10:27
    3. Badges And Campaigns 00:08:23
    4. Custom Apps 00:04:56
  4. Module 4: Salesforce Admin
    1. Introduction To RDBMS 00:24:36
    2. Introduction To The Cloud 00:14:20
    3. Introduction To Virtual Machines - Part 1 00:22:42
    4. Introduction To Virtual Machines - Part 2 00:22:35
    5. Salesforce Development 00:26:48
    6. Introduction To Building In The Cloud 00:19:50
    7. Salesforce Set Up 00:11:36
  5. Module 5: Migrating To SalesForce
    1. Tasks To Complete Before Migration - Part 1 00:15:43
    2. Tasks To Complete Before Migration - Part 2 00:13:31
    3. Frequently Asked Questions - Part 1 00:19:27
    4. Frequently Asked Questions - Part 2 00:08:01
    5. Frequently Asked Questions - Part 3 00:10:46
    6. Frequently Asked Questions - Part 4 00:17:52
    7. Frequently Asked Questions - Part 5 00:10:47
    8. Frequently Asked Questions - Part 6 00:17:23
    9. Frequently Asked Questions - Part 7 00:14:30
    10. Frequently Asked Questions - Part 8 00:12:40
    11. Frequently Asked Questions - Part 9 00:18:19
  6. Module 6: Course Conclusion
    1. The Salesforce Solution 00:09:16
    2. Conclusion 00:01:21