Automating business processes using Process Builder

Process Builder is a tool that helps us automate business processes in an easy-to-use visual editor. We can set the criteria for which the process will run, and if triggered, which actions will be performed immediately. We can also add a time-trigger for the actions.

In this section, we will create a process for the following requirements.

Library Management wants to send an e-mail to a member who has borrowed a book or CD. They would like to highlight the name of the borrowed item and the date of return.

To open the Process Builder, perform the following steps:

  1. Go to Setup, enter Process Builder in the Quick Find box, click on Process Builder, and then click on New.
  2. Name the process Book_Return_reminder ...

Get Salesforce Platform App Builder Certification Handbook now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.