Salesforce Essentials for Administrators

Forecasting

Forecasting helps to provide an estimate of the possible revenue for a time period. Forecasting can be done using custom-defined fiscal quarters or a standard fiscal year. It rolls up the amounts from opportunities. A forecast can be on opportunities, product families, and also on opportunity splits. With Salesforce.com, two different types of forecasting are possible:

• Customizable forecasting
• Collaborative forecasting

Customizable forecasting

As the name suggests, customizable forecasting allows forecasting as per custom-defined quarters. Let's see how we can enable customizable forecasting in our Salesforce instance. To enable this feature, you will need to navigate to Customize | Forecasts (Customizable) | Forecasts Hierarchy | Enable ...