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Salesforce CRM: The Definitive Admin Handbook - Second Edition by Paul Goodey

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Salesforce Chatter

Salesforce Chatter is an enterprise social networking application that helps users connect with people and share business information. It can be accessed from the App Menu at the top-right corner of the Salesforce CRM screen. Chatter feeds can also be accessed from within the Salesforce CRM record pages.

Chatter is enabled by default for organizations created after June 22, 2010. For existing organizations, you must enable Chatter, as shown next. All users with a Salesforce license have access to Chatter, plus you can create new users that do not have Salesforce licenses but wish to have access to Chatter. These user licenses can access Chatter people, profiles, groups, and files. However, they cannot access any Salesforce object ...

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