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Salesforce CRM Admin Cookbook by Paul Goodey

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Providing a Google News search for an account using a custom link

When dealing with customers it is always useful for the users of Salesforce CRM to be aware of the latest news related to the customer. News information related to customers can be retrieved from sources such as Google News and is useful for all users whether from the sales team, marketing, or perhaps the finance team.

In this recipe we will provide a link, displayed on an Account Detail page, that when clicked opens a new window showing a Google News result for the name of the account.

How to do it...

Carry out the following steps to create a Google News search for an account using a custom link:

  1. Navigate to the custom web tab setup page by going to Your Name | Setup | Customize ...

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