Salesforce CRM - The Definitive Admin Handbook - Fourth Edition

Acknowledgments

I have enjoyed working on the fourth edition of this book, and I am thankful to the many people who have helped in the creation of this work. First and foremost, I would like to thank you for purchasing this book. I sincerely hope you find it as enjoyable and useful to read as it has been to write. I would like to thank the team at Salesforce for providing me with the Salesforce CRM product. Salesforce products are easy and fun to work with and their solutions constantly innovate both the CRM and cloud computing industries. Next, I would like to thank everyone at Packt who has successfully produced the completed work. During the writing process, the team was thoroughly professional and highly supportive. My family and friends have ...