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Salesforce CRM - The Definitive Admin Handbook - Fourth Edition by Paul Goodey

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An overview of data import and export utilities

Salesforce provides data utilities, which are available to import and export data to and from Salesforce. There is also a wide variety of third-party tools that allow data to be imported to and exported from Salesforce and use the publicly available Salesforce APIs to provide the data integration.

The third-party data import and export tools are not provided by Salesforce; therefore, we will not be covering these in this book. However, you can locate and find information about these tools via the AppExchange, a website provided by Salesforce that enables organizations to select additional apps to extend Salesforce CRM. The AppExchange is covered in detail in Chapter 9, Extending and Enhancing Salesforce ...

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