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Salesforce CRM - The Definitive Admin Handbook - Fourth Edition by Paul Goodey

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User login and authorization

Organizations have several methods of accessing the Salesforce CRM application. Access can be gained from the user interface (using a web browser), the API (for example, using an integrated client application or the Apex Data Loader), a desktop client (for example, Salesforce for Outlook), or from a mobile client application.

Whenever a login attempt is made to Salesforce using any of these methods, the user's login request is authorized by the system using the following sequence of checks:

  • Does the user's profile have any login restrictions?
  • Does the user's IP address appear within the organization's trusted IP address list?
  • Has the user been activated from this IP address before?
  • Does the user's web browser have a valid ...

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