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Sakai Courseware Management by Michael Korcuska, Alan Mark Berg

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Chapter 13. Common Error Messages

The smooth running of a Sakai deployment and users' perception of its quality depends on how fast problems are dealt with. The sooner you deal with an issue the quicker it is resolved, and the less the disturbance to an end user. Being honest and admitting that occasionally there are errors does not imply that Sakai is buggy, just that it is designed from the bottom up to help system administrators to act fast.

Things can go wrong, a piston blown in a car engine, lack of petrol to get you to your destination, or without warning, a hanging office application. I have not interacted with software yet that is perfect. There is no strategy to provably remove every single defect from a given software product. The primitive ...

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