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Sakai Courseware Management by Michael Korcuska, Alan Mark Berg

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Functional administration

Note

Section author: David Jan Donner, born 1960, Universteit van Amsterdam, doctorate Philosophy, worked as administrator of ICT educational applications for 15 years, lives in Amsterdam and is currently senior functional administrator (operational service level manager).

This section explains how Sakai is managed within the Central Computing Services (CCS) at the University of Amsterdam. The experience gained is important. A functional administrator's role is vital for the well-being of the CCS. The functional administrator specifies user needs as a list of requirements and then negotiates the creation of real services with the rest of the IT department. This is helps the organization balance students' needs against the ...

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