Principle #8: Unlock the intrinsic motivation of knowledge workers
It appears that the performance of the task provides its own intrinsic reward … this drive … may be as basic as the others….
—Daniel Pink, Drive: The Surprising Truth About What Motivates Us
Lean-Agile Leaders must accept a relatively new, game-changing truth: The management of knowledge workers is an oxymoron. As Peter Drucker points out, “knowledge workers are individuals who know more about the work that they perform than their bosses” [2]. In that context, how can any manager seriously attempt to oversee or even coordinate the technical activities of people who are infinitely ...
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