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Running the Gauntlet by Jim Eber, Jeffrey W. Hayzlett

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Chapter 24Nothing personal? Of course it is! But don’t take the bait. Don’t believe the bad stuff. Grow a thicker skin and take the high road.

VIVIAN: People put you down enough you start to believe it.

EDWARD: I think you are a very bright, very special woman.

VIVIAN: The bad stuff is easier to believe. You ever notice that?

Vivian (Julia Roberts), the hooker with a heart of gold in Pretty Woman, had it right. It is always easier to believe the bad stuff. And boy is there a lot of bad stuff out there: a blog and 140 characters are all you need these days to attack people or companies and cut them off at the knees. You don’t even need to show your name, let alone your face. This is why the ability to not respond goes for personal attacks, too. ...

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