ABOUT THE AUTHOR

Robert E. Kress is the chief operating officer (COO) of Accenture’s high-performance IT organization, which supports and advances the business goals of a $22 billion company with more than 215,000 employees in 52 different countries. Reporting directly to Accenture’s chief information officer, Bob has overall responsibility for running IT like a business. He manages the organization’s global IT operation with its $700 million annual budget – his roles including the direct management of IT governance, strategy, planning, risk management, supplier and contract management, audits and IT policy, as well as communications, business performance, finance, human resources (HR), deployable resources and organizational development.

Bob ...

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