Chapter 8

Handling What Happens Next

In This Chapter

arrow Thinking about your meeting or workshop

arrow Pulling together the meetings minutes afterwards

arrow Working out your Return on Investment (ROI)

arrow Ending your project

Face it: This chapter is all about the things that most people don’t want to do. Follow-up is often hard and dull, and it just doesn’t have the buzz that a live session does – but it has to be done.

After any important meeting, workshop or project that involves people working in a room together, you’ll have follow-up work to do. That’s because, at its simplest, participants frequently want more information or material that only you can provide. You need to make sure you deliver what you promised because that’s how you build trust in you and what you’re doing.

Now the follow-up you do will be quite different, depending on the focus of your earlier session, because what you do for a meeting can be quite different from what you do when you are running workshops or implementing a large project. This chapter helps you meet those different needs.

But before you jump into what you need ...

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