INDEX
A
Accountability, 4, 108–125. See also Controls
boards and, 154
business structure and, 90, 91
of employees, 79–80
follow-up and, 21
information sharing and, 117
internal control process, 109
operation of business and, 15
Acquisitions, decision-making and, 48
Actions, backing words with, 45–46
Adapting, leadership role and, 37
Advisors, boards of. See Boards
Agenda for board meetings, 154–155
Aha! moments, 55
Aileron
Course for Presidents, 24–25
description of, 205–206
Aileron’s Professional Management System, xii, 6. See also DOC (Direction, Operation, Control)
Amazon.com, 60–61
American Dream, 49–50
Amy’s Ice Cream, 139
Apple, Inc., 60
Appreciation
of family, 174
relationships and, 43
Area of freedom, 73–77
example of, 75
Areas of responsibility, ...
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