CHAPTER 2SHIFTING TO PROFESSIONAL MANAGEMENT

Professional management—a way to run a business employing proven fundamentals and disciplines that empower a business to continually reach new levels of growth, as we have defined it—has been around for a long time. Many books have been written about it by a host of thought leaders who specialize in the subject and express differing viewpoints on its various aspects. Business schools teach it. Management schools do, too. In fact, there is so much information out there that trying to take it in and make sense of it can be overwhelming.

In my early days as sole owner at Iams, as I was seeking the learning I needed to help me, I came across the idea of professional management. I believed it offered a ...

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