INTRODUCTIONNO MORE 16-HOUR DAYS

When Tessie was a young girl, her godfather, a diabetic, underwent a series of amputations. With the help of home health-care professionals, he learned to walk again. Witnessing this process, Tessie was in awe, and it inspired her to want a career in home health care. After working for a home health-care company to gain knowledge and experience, Tessie felt that she understood the inner workings of the business. She was ready to launch her own company.

She got together one evening with her friend David to talk about it. They’d been thinking about this for a long time. That night they sketched out a “business plan” on the back of a napkin and became business partners. Four months later, they were up and running ...

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