Chapter 31. Use Positive Reinforcement to Motivate

 

“So why should a manager change? Simply because results will get much better if he or she does it right. People will make conscious choices to contribute more of what they have to give in support of organizational objectives. What is there to not like about that?”

 
 --Larry Jones, Driving Out the Fear

If your staff does something good, tell them. And then tell them again. And again. Keep it up. Put it in writing. Send them a memo—something they can keep. Put it in the company newsletter. Add a note to their file. Whatever, but make it widely known they did good. This is a quick—and cheap (important, with your limited budget)—method of praising and motivating your team (and individual members, of ...

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