Chapter 30. Ensure People Know Exactly What is Expected of Them
“It certainly sounds simple enough—just tell people what you want them to do so they can get on with the work. Unfortunately, all too often people are told to get on with it without knowing what is expected of them. They come out of large group announcements wondering what any of this has to do with them.” | ||
| --Chris Edgelow, Sundance Consulting | ||
It’s easy to give someone a job description and a contract and then sit back and expect them to complete the job. Trouble is, it leads to a lot of confused people and wasted time. Better to let them know right from the beginning what is expected of them.
“LET THEM KNOW RIGHT FROM THE BEGINNING WHAT IS EXPECTED OF THEM.” |
And what is expected of ...
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