Chapter 23. Have and Show Trust in Your Staff
“It is happier to be sometimes cheated than not to trust.” | ||
| --Samuel Johnson | ||
You have a computer I take it? Okay, it crashes from time to time—that’s a given. You have a car. It breaks down for time to time, even if it’s only a flat tire—that, too, is a given. Now you don’t eye either of these warily, expecting them to let you down, watching them like a hawk in case they show any sign of breaking down, do you? No, of course not. So stop watching your staff like that. They are a tool to getting a job done. They will break down, crash, whatever, from time to time, but we accept their limitations—Rule 11—and we allow them to make mistakes—Rule 10—and we accept that we aren’t managing them but instead ...
Get Rules of Management, The: A Definitive Code for Managerial Success now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
