Rules of Management, The: A Definitive Code for Managerial Success

Chapter 18. Keep Track of Everything You Do and Say

	“Watch your thoughts; they become words.Watch your words; they become actions.Watch your actions; they become habits.Watch your habits; they become character.Watch your character; it becomes your destiny.”
	--Frank Outlaw

Now why would you want to do this, unless you’re up to no good? No, quite the reverse in fact. The better a manager you are, the more information you need to keep. Why? Two reasons.

First, consistency. You need to keep everything because you will need to check back from time to time. The question, “Now how did I do this before?” will crop up constantly. Your team needs you to be consistent and you can’t be that if you don’t remember what you did last time. If Jim won that big ...