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RTLS For Dummies® by Ajay Malik

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Chapter 17

Ten Tips for Selecting an RTLS Vendor

In This Chapter

Finding a vendor with a comprehensive portfolio

Identifying a strategic vendor

Understanding a vendor’s end user experience

Knowing where a vendor focuses its expertise

Understanding the importance of integration and interoperability

Determining a vendor’s experience with developing custom applications

Performing site surveys

Getting a proof of concept in your environment

Understanding the tag volumes the vendor can ship

Ensuring that the vendor provides remote troubleshooting and updates

An RTLS isn’t a one-time event or a single-use product; it’s a way of business. An RTLS isn’t something that you install, and some of your employees use it. It changes your processes. An RTLS affects how people do things, how people interact, and how performance is measured in any business division. You’ll learn and grow in your RTLS use. You may initially install it for tracking visitors and later use it for employee safety. You may want to use the same system for tracking the dwell times for people and assets to improve efficiency, and you may use the system for tracking assets for asset security.

Because of the potential costs and risks of the wrong decision for something that could be used so widespread and affect your processes, finding the right RTLS vendor is critical. Choosing vendors and replacing them later when they don’t work out may mean

Retraining your employees with respect to process changes.

Spending more time ...

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