Robustness Development and Reliability Growth: Value-Adding Strategies for New Products and Processes

Acknowledgments

In the early days of our adventure Don Clausing of MIT gave us two fundamental gifts. He gave us a “wake-up call” with the perspective that we were learning well from ourselves but not from others. The processes and practices of our competitors were far ahead of ours, driving us to catch up fast. Second, he introduced us to many thought leaders and practitioners from whom we learned much. That essential learning process continues.

We appreciate the many suggestions that we received from those who reviewed our manuscript. In particular, Dave Auda, Roger Forsgren, and Dave Trimble gave us detailed inputs for all of the chapters. Betty Stephenson, Pat Whitcomb, and Mark Anderson gave us valuable suggestions for the chapters on statistics ...