Section III. Tools and Methods Supporting Reliability Development
The chapters in Section III provide descriptions of three fundamental building blocks toward much-improved reliability:
• Team-based practices that contribute to reliability development as an integrated tool set:
Chapter 9: Understanding and Managing Customer-Driven Requirements
Chapter 10: Quality Function Deployment
Chapter 11: Concept Generation and Selection
Chapter 13: Tools to Reduce Risks
• Statistical principles of analytical and empirical modeling:
Chapter 14: Descriptive Statistics
Chapter 15: Inferential Statistics
Chapter 16: Building Models Using ANOVA and Regression
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