Tagging the item

Apart from recording down exception messages, the Tags column is also useful for labeling work queue items. Let's go back to our little example of the coffee shop. Suppose that you wanted to record special requests to perform an analysis of what people want to drink. To do so, you would need to label the orders as you take them. Let's observe the following steps to update the process to tag all special requests:

  1. In the Coffee Baristas process, add a Decision stage in the Yes path of the Do we have the item? stage and configure it as follows:
    • Name: Is there a special request?
    • Expression: [Data.Special Request]<>""

Here, we are checking the Special Request column to see whether it contains any information.

  1. If there is ...

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