There are many jobs that we do on a day-to-day basis that are repetitive. We may not realize it, but many knowledge workers today are performing tasks that are tedious, routine, and monotonous. Perhaps some of the following tasks may sound familiar to you:
- Visiting a variety of websites to download reports. Followed by extracting information from each report and compiling the data into a spreadsheet for further analysis, reporting, and then emailing the consolidated report to your manager.
- Checking your email for alerts and notifications. Reading the email and if it says act on this, you go to another system to key in an order or perform a transaction. Rinse and repeat for the remaining 100 emails ...
