If you are looking for that perfect process to automate, you would typically start with a chat with the business users to take an inventory of all the processes that they currently own. List them in a spreadsheet, and put down all the key considerations in a weighted list. There will probably be a shortlist of potentials, and there will likely be several discussions with the user on which process provides the greatest automation value.
To help, you might have a spreadsheet that records the steps in each manual process, and the time taken to execute each step as shown in the following diagram. If we add the estimated time to complete the task of searching the item, purchasing the item, tracking the package, and receiving ...
