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Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age by Clark N. Quinn

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1

A Call to Arms

#FAIL

Let me be blunt: the current state of the learning & development (L&D) industry is failing. Badly. Overall, L&D is only doing a fraction of what it could and should be doing, and the part that it is doing, it is doing poorly. The L&D industry has, by and large, been in denial and a willing participant in complacency. As a consequence, L&D is on a steady path to extinction. The perception of L&D's value to the organization is largely one of irrelevance. Other parts of the organization are creating solutions for learning and performance problems by creating portals of self-generated resources, such as videos or their own social networks. Yet the potential is there, particularly in this emerging age of change, for L&D to be ...

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