Introduction

This book was written to answer the question: How does Learning & Development (L&D) move forward?

WHY

This book is written to pull together a number of disparate strands that have circulated about what L&D should be doing. The evidence is substantial that L&D is out of alignment with what is occurring in other areas. As calls for more openness and empowerment in organizations arise, the opportunities to leverage big data and analytics emerge, and new technology advances increase, L&D is still measuring efficiency, not impact, offering courses instead of assistance in the workflow, and not taking advantage of the power of social media.

This book has been written as a call to action—about the need, the means, and the path forward. ...

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