Foreword

An Introductory Tale

A few years ago I attended a software project-initiation meeting in which Levesley,[*] the newly appointed project manager from IT, was making a pitch to various project stakeholders, including business VPs. I happened to know that Levesley had majored in economics and political science, with a minor in information technology. So what came next didn't surprise me, but it caused the eyes of the VP of Finance to pop out like organ stops.

[*] To protect his anonymity I have not used his real name.

Levesley showed slides about the one-off, short- and medium-term benefits of addressing particular business problems. He then demonstrated multiple solution options whose lifecycle costs differed and which also demanded differing ...

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