Return on Software: Maximizing the Return on Your Software Investment

Part FOUR: MAKING DECISIONS IN GOVERNMENT AND NONPROFIT ORGANIZATIONS

The for-profit decision techniques covered in Part Two and Part Three don't apply when the organization's goal isn't profit—and this is the case in government and in nonprofit organizations. In these situations, the organization has a different goal, which means that a different set of decision techniques is needed. The specific techniques used in government and nonprofit business decisions are benefit-cost analysis and cost-effectiveness analysis.