Appendix

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ROI Forecasting Basics

Although beyond the scope of this book, it is important to introduce the basics of forecasting. There are a variety of forecasting techniques available. The most common are the use of preprogram forecasts, pilot programs, and Level 1 forecasts.

Preprogram Forecasts

Preprogram forecasts are ideal when you are deciding between two programs designed to solve the same problem. They also serve well when considering one very expensive program or deciding between one or more delivery mechanisms. Whatever your need for preprogram forecasting, the process is similar to postprogram ROI.

Noted

When conducting a preprogram ...

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