Notes

Preface

1. Stephen Covey, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change, anniversary ed. (New York: Simon & Schuster, 2013).

Introduction

1. If you frequently feel overlooked and at the mercy of decisions imposed from above, you might buy a copy of this book and put it on your boss’s desk. Or you might be more direct and ask your boss if the team could read the book and discuss its implications for your organization.

2. Jim Collins, Good to Great: Why Some Companies Make the Leap … and Others Don’t (New York: HarperCollins Publishers, 2001), 35–38.

Chapter 1

1. Doug Lennick and Fred Kiel, Moral Intelligence: Enhancing Business Performance and Leadership Success (Boston: Pearson Education, 2005).

2. Edward ...

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