ACKNOWLEDGMENTS
This book owes its origin to three creative and enthusiastic friends from Harvard Business School Publishing: Kirsten Sandberg, Executive Editor; Julie Devoll, Senior Publicist; and Angelia Herrin, Executive Director of New Business Development. Together they came up with the concept of a series of books focusing on each workforce generation and have provided support and encouragement along this first step of the way. Thank you to them and to the entire team at HBSP, especially Monica Jainschigg for her insightful edits, Ellen Peebles for her editorial work on the HBR articles that catalyzed this book, and the talented team at HBSP Online, especially my editor Jimmy Guterman; I love working with you all.
Much of the research ...
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